Value Creation: Growth & Cost Saving Opportunity Identification

My Client
Swiss Consumer Conglomerate
Case Duration
3 Months
Year
2021
Country
Switzerland

Challenge

My client, the Head of Consulting at a multinational conglomerate, sought my assistance in an initiative focused on both pursuing growth opportunities and implementing cost reduction strategies within the e-commerce sector. Additionally, I was asked as a subject matter expert, offering insights on emerging trends and the influence of social commerce on the client's diverse portfolio of businesses.

Approach

I conducted meticulous market research and in-depth analysis of future trends and prepared and co-led workshops with category leads. These workshops employing methodologies like customer journey mapping, design thinking and growth and cost estimation, covered topics including customer experience, e-commerce strategies, emerging trends, and potential growth prospects. I delved further into future trends analysis, encompassing pivotal subjects such as social commerce, automation, and concepts like ghost kitchens and grocery delivery. I systematically curated a list of potential initiatives to foster growth and realize cost efficiencies. Through additional workshops with top-level management, we rigorously assessed the feasibility and profitability of each initiative, ultimately culminating in a comprehensive estimation process for the final board presentation.

Results

The board was equipped with actionable insights to make informed decisions that directly impacted the organization's profitability. This project served as a starting point in growing e-commerce initiatives across the group. As a testament to the project's success and the value delivered, the client has graciously agreed to serve as a reference, recognizing the significant impact and contributions to their e-commerce initiatives and overall profitability.

"Vera is a highly motivated and thoughtful person who always acts in the best interest to deliver excellent results for the client and our team."

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Mark Reimer

Director, Monitor Deloitte

"High performing and agile execution of a large complex project. Very satisfied. Would be happy to work together again at any time."

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Michael Wolz

Commercial Director, GSK

"As a project manager she built an outstanding trust-based relationship with the team, proactively asking for and offering feedback and integrating this into her work. The analysis was very well executed."

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Partner

Consulting Firm

"High level of competence in project management, ensuring timely and high-quality delivery of work, leading the team through challenging situations with resilience."

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Benedict Löwnau

Senior Consultant, Jester Consulting

"Outgoing, open, and reliable. Great commitment and positive energy. Strong analytical skills."

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Daniel Morf

Digital Lead, MIGROS Industries

"Fantastic partner. Very organized.
Helped keep team focused and moving forward."

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Director

KKR Portfolio Firm

"She has exceptional skills in targeting high-net-worth individuals. Vera's ability to blend high-end aesthetics with effective digital strategies positioned us as a key player in the luxury market."

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Nikita Fahrenholz

Fahrengold, Co-Founder